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Company Info
Kaplan Higher Education
6301 Kaplan University Ave
Fort Lauderdale, Florida (United States)
Phone: 954-512-6468
Web: www.kaplan.com/careers
Company Profile
 
Admissions Advisor-Graduate
Job ID: 37351 Job Views: 5,238
Location: Fort Lauderdale, Florida
Job Category:
Employment Type: Full time Salary: $ 50,000 per year
Posted: 08-18-2009
:
Job Description:

 

Graduate Admissions Advisor – September 9th,
 
 
Requisition #9857BR. Please apply online www.kaplan.com/careers
Purpose of the Job/Principal Responsibilities:
The Admissions Advisor on the Masters Team works diligently to contact and enroll students in graduate degree and certificate programs. The Advisor successfully completes all duties within stipulated timeframes; communicates with supervisors regarding student enrollment status; troubleshoots for problems with prospective and enrolled students; and provides support to meet individual and team goals. The Admissions Advisor is responsible for supporting the student during the enrollment process, and until the end of the first week of classes. These responsibilities include: enrolling the student, collecting all required documents, setting a registration appointment, continual contact with the student until the end of drop/add week, and assisting the team’s Financial Aid Officer with collection of the Financial Aid documents that may be required for verification.

Typical activities for an Admissions Advisor on the Masters Team are:
• Achieve performance standards as set by the Director of Admissions, Executive Director of Admissions and the Vice President of Admissions. • Know, maintain, adhere to, and comply with all appropriate corporate, state and federal policies for Admissions.
• Review enrollment documents and prepare submissions for Dean’s approval.
• Ensure that the tasks required to enroll students in Kaplan University are carried out, employing ethics and integrity that are above reproach.
• Ensure that qualitative and quantitative objectives are achieved throughout the Admissions process.
• Maintain adequate knowledge of programs offered, and take responsibility for keeping current with program changes as well as new programs offered.
• Achieve and maintain daily, weekly, and monthly metrics.
• Provide accurate reports relating to individual recruitment effectiveness and tracking logs.
• Advise prospective students of realistic expectations regarding their course of study by adhering strictly to established standards for Admissions.
• Attend and participate in all Admissions meetings and training sessions for which your attendance is required.
• Facilitate interdepartmental communications between Admissions, Financial Aid, Student Services and Academics for the purpose of enhancing the Admissions Process and creating a positive team oriented atmosphere between all departments.
• Make recommendations to the Associate Director or the Director of Admissions regarding course offerings or operational issues in the interest of enhancing the Admissions Process.
• Ensure that adequate, accurate and timely student records are created and maintained during the Admissions Process, and are forwarded to other departments as appropriate.
• Identify opportunities for, and actively seek student referrals.
• Always convey accurate, independently verifiable information in the proper context to enable applicants to make a well-informed enrollment decision.
• Attend required training/help sessions
• Ensure adherence to all Standard Operating Procedures
• Assist other members of the Admissions Department in routine and occasional activities as defined by your supervisor
• Participate in programs for self-improvement and professional development.
• Perform other duties as assigned by the Associate Director of Admissions, Director of Admissions, and Executive Director of Admissions or the Vice President of Admissions.

Job Requirements:

Requirements for Internal and External Applicants
Graduate degree or bachelor’s degree with current enrollment in a Master’s degree program
Great communications skills
Computer competency (Microsoft Word and Microsoft Outlook)
Availability to work some evenings and weekends

Additional Requirements for External Applicants: 5 years of inside sales/telephone sales experience

Additional Requirements for Internal Applicants: Speak to the Recruiter for specific details

Measurement of Success:
Admissions Advisors will be evaluated based on :
(a) Ability to meet the weekly minimum standards to ensure that they are on track to meet the minimum requirements of the position;
(b) Ability to learn and adhere to required and updated processes, and follow them productively; (c) Ability to work effectively on a team, both within and across Kaplan University departments; (d) Attitude and enthusiasm.

Please apply online and let us know you found this opportunity on Network of Educators.









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