Laurel Springs School, a wholly owned subsidiary of Nobel Learning Communities, Inc., is seeking a high potential Director of Operations and Support Services. This position is located in Ojai, CA and will report to the President and CEO of Laurel Springs School. This key leadership position is charged with full P&L responsibility and will be responsible for the management and coordination of both student and parent service functions, providing the support services necessary to the students from the point of inquiry through the successful completion of the student’s coursework, up to and including graduation. The Director will participate in budget planning and implementation and be responsible for technology infrastructure and enhancements,   facilities management and security, and call center management, and have a strong role in Quality Assurance and Controls. This position oversees several direct reports responsible for the logistics, inventory and distribution of curriculum materials.

• Bachelor’s Degree (Master’s Degree preferred)
• Minimum of 15 years business experience in a service industry, preferably in Education
• 10 years supervisory and management experience
• Prior operations experience in heavy customer service environment
• Proven sales record
• Proficient in technology
• Project management, strong organizational, supervisory and communication skills. 
• Prior P&L responsibility and multi-site customer service management is also required.